In order to learn how we can serve your needs, you are welcome to call us at: 1-844-836-5003. Together we will find a solution that suits your hearing care needs, whether it's an in-person consultation or a phone call with one of our experts.
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Covid-19
Your hearing and safety are our top priorities
Our staff is trained to provide you with a safe and comfortable visit. Read more about safety in our hearing centers below.
Safety today and every day after
Pre-Screening Questions
We’ll be asking pre-screening questions for Covid and
flu-like symptoms
flu-like symptoms
Face masks
Where required by law.
Sanitizing surfaces
All surfaces are sanitized between appointments.
Our hearing centers are open and ready to help
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Our clinics are open We are ensuring the following safety measures |
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Phone screenings Customers are screened by phone for Covid-19 symptoms |
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Fewer customers in the clinic A limited number of customers are allowed in the clinic at once |
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Protective gear for staff Hygienic clothing is worn according to government guidelines |
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High sanitation measures Common areas and medical equipment are sanitized regularly |
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HearingLife Personalized hearing healthcare |
1-2-3 Drive-up Program⁺
By implementing a new 1-2-3 Drive-up Service program, we can manage service issues while you wait comfortably in your car. When you arrive, we will:
- Collect your hearing aids in a disposable holder.
- Take your hearing aids to our lab, disinfect them and provide any necessary repairs.
- Return them to you in your car.
During this process, we maintain infection control by wearing gloves and masks.
99% of users would recommend this program to others!
⁺Drive-up services are not available at all locations.
4 ways to reach our customer service
Call us
Mon-Fri: 7:30am-10:00pm EST Sat-Sun: 8:30am-5:00pm EST (please note that office hours vary by location)
1-844-836-5003
Chat online
Our online chat is open weekdays from 9:00am-5:00pm
